BSB50420
Diploma of Leadership & Management
Start Date
Rolling Enrolment
Duration
12 Months
Delivery Method
Online
Units
12
Begin your course as a student, finish as a Leader
One of the essential attributes for any professional within a business is effectively managing and leading others. Good leaders are always in demand by any company or organisation, making this course perfect for anyone seeking a career path towards mid-level managerial roles or formal recognition for your current skill sets and experience.
If you’re looking to upskill and perhaps gain promotion in your current field or want the skills necessary to lead and manage your own business, then the BSB50420 Diploma of Leadership and Management is for you. Learn the managerial skills to become a strong leader in your workplace today.
Next Start Date
Rolling Enrolment
Duration
12 Months
Delivery Method
Online
Course Overview
Study the Diploma of Leadership & Management
The BSB50420 Diploma of Leadership and Management is designed to give you a thorough understanding of the principles and techniques necessary for leadership success.
This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across various enterprise and industry contexts.
This online business course will teach you how to manage teams, departments, and projects to ensure a business runs smoothly. You’ll also learn how to effectively communicate with colleagues, promote teamwork, prioritise workloads, successfully undertake projects and lead new business initiatives.
In the BSB50420 Diploma of Leadership and Management course, you will also learn the following:
- Staff development strategies
- Organisational skills and time management
- People and interpersonal skills
- Confidence in dealing with people and conflict
- Efficiency and effectiveness in leadership and management
- Effective communication
- Creation and implementation of policies and procedures
- Australian legislative frameworks and standards in business
- Critical and analytical thinking to make informed and strategic decisions
During this course, you will be assigned to work with highly experienced specialist business trainers to guide and support you throughout your studies at TrainSmart Australia.
Is the Diploma of Leadership & Management for You?
The BSB50420 Diploma of Leadership & Management gives you a thorough understanding of the necessary principles for leadership success.
You might want to consider studying this course if you want to:
- step-up into a manager or team leader role
- be better equipped to manage your team
- seeking a promotion to a higher management or leadership type role
- find managing people challenging
- influence people to perform in their role
- change roles or industries
- manage staff
- strengthen and develop your skills in influencing others
What will you learn in the Diplmoa of Leadership & Management?
The Diploma of Leadership and Management course is guided by our four pillars of learning.
- Pillar 1: Lead communication with key stakeholders to achieve key result areas
- Pillar 2: Lead teams effectively through the use of emotional intelligence, networking, staff development and communication with influence.
- Pillar 3: Manage business resources and lead operations to achieve business objectives
- Pillar 4: Achieve strategic goals by leading risk management, service quality and system development
These pillars of learning are fundamental components of what it takes to be successful in a leadership role. You will be guided through 12 nationally accredited units to complete this course to gain these learning outcomes.
How will you study the Diploma of Leadership & Management?
This course is delivered entirely online through a Trainer-Directed-Learning approach. In this format, our trainers and assessors will guide you through the learning material and assessments and give you valuable feedback to develop your knowledge and skills.
Your online learning materials include journal articles, reading materials, presentation slides, online student forums, recordings of previous classes, live classes and 1-on-1 coaching via videoconferencing.
Assessments are by way of written assignments and practical activities via video conferencing.
All learning is overseen by a qualified trainer and assessor.
How long is the Diploma of Leadership & Management?
This qualification is over a 12-month period with the opportunity to extend if required.
Entry Requirements
Prior to being enrolled into the VSL eligible course, TrainSmart Australia must reasonably believe that the applicant is academically suited and displays competence for the course requirements including meeting any of the set entry requirements. This is determined by either:
- The student providing TrainSmart Australia with a copy of an Australian year 12 certificate of education; or,
- The student providing TrainSmart Australia with a copy of a Certificate IV qualification (or above) that was delivered as a part of the AQF (Australian Qualification Framework) that can be verified by the issuing organisation or the USI (unique student identifier) transcript or,
- The student completing the Core Skills Profile for Adults online assessment passing at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy. TrainSmart Australia must also reasonably believe that the student displays that competence.
Please note, we are unable to enrol international students at this time.
Delivery Method
The BSB50420 Diploma of Leadership and Management course is delivered fully online with 12 units to complete.
Knowledge Based Assessments
12
Case Studies
12
Practical Assessments
12
Modules
This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the BSB50420 Diploma of Leadership and Management.
The BSB50420 Diploma of Leadership and Management is broken up into the following Modules.
Module 1: Leadership & Management
Manage personal and professional development
BSBPEF501
This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others. The unit applies to individuals working in a range of managerial positions who are accountable for the development and performance of others.
Develop administrative systems
BSBOPS503
This unit describes the skills and knowledge required to plan for or review the requirements of administrative systems and procedures for implementing, monitoring and reviewing the system. The unit applies to individuals employed in a range of work environments in senior administrative roles.
Manage organisational customer service
BSBOPS505
This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.
Lead communication in the workplace
BSBXCM501
This unit describes the skills and knowledge required to lead communication in the workplace within any industry. This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.
Module 2: Leadership & Management
Develop and use emotional intelligence
BSBPEF502
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace. The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.
Lead and manage effective workplace relationships
BSBLDR523
This unit describes the skills and knowledge required to lead and manage effective workplace relationships. The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.
Manage team effectiveness
BSBTWK502
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.
Develop critical thinking in others
BSBCRT511
This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context. The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.
Module 3: Leadership & Management
Communicate with influence
BSBCMM511
This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
Manage business resources
BSBOPS501
This unit describes the skills and knowledge required to manage resources according to planned business strategies. It includes analysing resource requirements, developing resource plans, allocating resources, and reviewing and reporting on resource usage. The unit applies to individuals with a role in allocating and monitoring the use of physical and/or human resources to meet defined business objectives.
Manage business risk
BSBOPS504
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.
Manage business operational plans
BSBOPS502
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.
Module 1: Leadership & Management
Manage personal and professional development
BSBPEF501
This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others. The unit applies to individuals working in a range of managerial positions who are accountable for the development and performance of others.
Develop administrative systems
BSBOPS503
This unit describes the skills and knowledge required to plan for or review the requirements of administrative systems and procedures for implementing, monitoring and reviewing the system. The unit applies to individuals employed in a range of work environments in senior administrative roles.
Manage organisational customer service
BSBOPS505
This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.
Lead communication in the workplace
BSBXCM501
This unit describes the skills and knowledge required to lead communication in the workplace within any industry. This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.
Module 2: Leadership & Management
Develop and use emotional intelligence
BSBPEF502
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace. The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.
Lead and manage effective workplace relationships
BSBLDR523
This unit describes the skills and knowledge required to lead and manage effective workplace relationships. The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.
Manage team effectiveness
BSBTWK502
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.
Develop critical thinking in others
BSBCRT511
This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context. The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.
Module 3: Leadership & Management
Communicate with influence
BSBCMM511
This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
Manage business resources
BSBOPS501
This unit describes the skills and knowledge required to manage resources according to planned business strategies. It includes analysing resource requirements, developing resource plans, allocating resources, and reviewing and reporting on resource usage. The unit applies to individuals with a role in allocating and monitoring the use of physical and/or human resources to meet defined business objectives.
Manage business risk
BSBOPS504
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.
Manage business operational plans
BSBOPS502
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.
Job Outcomes
Diploma of Leadership & Management Career Opportunities
The BSB50420 Diploma of Leadership and Management qualification can lead to an array of career opportunities with job titles such as:
- Office Manager
- Legal Practice Manager
- Information Services Manager
- Corporate Services Manager
- Business Manager
- Warehouse Manager
- Team Leader
- Team Manager
- Sales Team Leader
Expected Salary and Biggest Employment Opportunity
$68,300
SALARY
29.6%
JOBS
26.3%
INDUSTRY
All statistics are supplied by the National Centre for Vocational Education Research. Based on national surveys.
Payment Options
$5,000
The maximum tuition fee for this course is $5,000. Your fee payment options are:
- Upfront payment
- VET Student Loans – Australian government income contingent loan which allows you to study now and pay later †.
- Interest Free Payment Plan – No deposit, no interest payment plans.
- Find out what your repayments may be using our Payment Plan Repayment Calculator
†VET Student Loans are subject to students meeting eligibility requirements. VET Student Loan creates a debt that must be repaid to the Commonwealth.
Frequently Asked Questions
Is this course nationally recognised? What does that mean?
Completing a nationally recognised qualification (or training) means that your qualification and credentials are recognised all across Australia by other registered training organisations and employers. All accredited courses must adhere to the standards set by the Australian Skills and Quality Authority (ASQA). According to ASQA, accreditation is formal confirmation that the course:
- Is nationally recognised
- Meets an established industry, enterprise, educational, legislative or community need
- Provides appropriate competency outcomes and satisfactory basis for assessment
- Meets national quality assurance requirements
- Is assigned appropriately to the Australian Qualifications Framework (AQF) where it leads to a qualification.
How many hours do I need to study each week?
To achieve this qualification within the given timeframe, students are required to commit to a minimum of 15 hours of study per week.
Can I get course credit for previous study?
Students enrolling into a TrainSmart Australia course can receive recognition for previous studies completed at a Certificate and Diploma level. Students can be awarded a credit transfer if:
- The student already holds a unit (or units) for the they’re enrolling into,
- The student holds an old unit which is deemed equivalent to the new unit they’re enrolling into
Receiving credit transfers will reduce the overall cost of your qualification as well as the duration to complete your remaining units.
University qualifications are not backwards transferrable, which means no credit transfers can be awarded. However, you can still apply for recognition of prior learning (RPL).
What if I don’t meet the entry requirements?
If you are unable to provide a copy of an Australian Year 12 Certificate or Certificate IV qualification or higher, you may be required to complete an Language Literacy and Numeracy (LLN) test to gain entry into your course of interest. This test is offered online, free of charge, after you have submitted your application.
Trainers
Guiding you through this course is our team of experienced trainers, ready to help you succeed.
All our trainers are selected for their wealth of experience and knowledgeability in their chosen subject area, as well as their commitment to supporting you throughout your studies.
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