ICT50220
Diploma of Information Technology
Start Date
Rolling Enrolment
Duration
12 months
Delivery Method
Online
Units
20
Enter the ever-expanding field of IT.
Technology as we know it is constantly changing. As more businesses embrace digital technology, this introduces a rise in the applications and infrastructure required to house their information. The demand for people who specialise in operating and maintaining these technical systems has led to the growth of the worldwide technical industry, to which anyone with knowledge of ICT technologies can contribute.
For those looking to advance their career in IT, the ICT50220 Diploma of Information Technology offers a hands-on introduction to all things ICT.
You will not only learn how to make sense of the fundamentals of computing environments but also how to apply them in managing systems, databases, and applications often used within many industries. By the end of the course, you will be able to qualify as a skilled technician, systems administrator, or even general support manager developing high-level design innovation.
Next Start Date
Rolling Enrolment
Duration
12 months
Delivery Method
Online
Course Overview
Study the Diploma of Information Technology
The ICT50220 Diploma of Information Technology has been designed to teach students to administer and manage information and communications technology (ICT).
This course will equip you with a range of technical IT skills and competencies to boost your technical skillset and prospective career opportunities.
Subjects studied in this course include designing and implementing virtual computing and network solutions, promoting workplace cyber security, developing concepts to match business ICT needs, configuring and troubleshooting operating system software, implementing encryption technologies and authentication processes, and more.
During this course, you will be assigned to work with highly experienced specialist IT trainers to guide and support you throughout your course.
Is the Diploma of Information Technology for You?
This qualification is perfect for those who are looking to advance in the field of Information and Communication Technologies (ICT). You will learn a wide range of general and specialised skills to design and create ICT strategies and implement solutions for all industries of business.
What will you learn in the Diploma of Information Technology?
The ICT50220 Diploma of Information Technology is guided by our four pillars of learning:
- Pillar 1: Develop intermediate and advanced programming skills, manage data and build advanced user interfaces to manage organisational requirements
- Pillar 2: Create, design, and monitor systems that store data and optimise organisational knowledge management
- Pillar 3: Analyse maintenance procedures and support to help troubleshoot system applications
- Pillar 4: Manage virtual computing environments and security within ICT networks
These pillars of learning are fundamental components of what it takes to be successful in the IT field. You will be guided through 20 nationally accredited units to complete this course to gain these learning outcomes.
How will you study the Diploma of Information Technology?
This course is delivered entirely online through a Trainer-Directed-Learning approach. In this format, our trainers and assessors will guide you through the learning material and assessments and give you valuable feedback to develop your knowledge and skills.
Your online learning materials include journal articles, reading materials, presentation slides, online student forums, recordings of previous classes, live classes and 1-on-1 coaching via videoconferencing.
TrainSmart Australia’s IT students also have access to LinkedIn Learning, which provides them with unlimited learning opportunities.
Assessments are by way of written assignments and practical activities via video conferencing.
All learning is overseen by a qualified trainer and assessor.
How long is the Diploma of Information Technology?
This qualification is over a 12-month period with the opportunity to extend if required.
Entry Requirements
Prior to being enrolled into the VSL eligible course, TrainSmart Australia must reasonably believe that the applicant is academically suited and displays competence for the course requirements including meeting any of the set entry requirements. This is determined by either:
- The student providing TrainSmart Australia with a copy of an Australian year 12 certificate of education; or,
- The student providing TrainSmart Australia with a copy of a Certificate IV qualification (or above) that was delivered as a part of the AQF (Australian Qualification Framework) that can be verified by the issuing organisation or the USI (unique student identifier) transcript or,
- The student completing the Core Skills Profile for Adults online assessment passing at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy. TrainSmart Australia must also reasonably believe that the student displays that competence.
Please note, we are unable to enrol international students at this time.
Delivery Method
This course will require you to complete a number of assessments including:
Knowledge Based Assessments
14
Case Studies
12
Practical Assessments
12
Modules
This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the ICT50220 Diploma of Information Technology.
The ICT50220 Diploma of Information Technology is broken up into the following Modules.
Module 1: Cyber Security
Promote workplace cyber security awareness and best practices
BSBXCS402
This unit describes the skills and knowledge required to promote cyber security in a work area. It applies to those working in a broad range of industries who as part of their job role support policies, procedures and practice within an organisation that promote cyber security.
Module 2: Ethics in an ICT Environment
Apply IP, ethics and privacy policies in ICT environments
ICTICT532
This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an Information and Communications Technology (ICT) environment. It applies to ICT personnel who are required to gather information to determine the organisation’s code of ethics and protect and maintain privacy policies and system security.
Module 3: ICT Support and Customer Service
Manage client problems
ICTSAS527
This unit describes the skills and knowledge required to liaise and support clients to manage and resolve problems in an Information and Communications Technology (ICT) environment. It applies to individuals who apply high level technical and specialised knowledge in assisting clients to support, manage and resolve problems.
Module 4: ICT Strategy and Leadership
Lead and facilitate a team
BSBXTW401
This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry. This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.
Match ICT needs with the strategic direction of the organisation
ICTICT517
This unit describes the skills and knowledge required to ensure information and communications technology (ICT) products and systems match the strategic direction of the organisation. It applies to individuals whose responsibilities may include improving, evaluating, acquiring, maintaining and supporting ICT for organisations.
Originate and develop concepts
BSBCRT512
This unit describes the skills and knowledge required to originate and develop concepts for products, programs, processes or services to an operational level. The unit applies to individuals who develop concepts for any business or community activity or process. This may include marketing and advertising campaigns, staff development programs, information technology and communication systems, radio and television programs and entertainment events. These individuals operate with a high degree of autonomy and also collaborate with others to generate ideas and refine concepts for implementation.
Module 5: Operating Systems
Install and upgrade operating systems
ICTSAS518
This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation. It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.
Configure and troubleshoot operating system software
ICTSAS445
This unit describes the skills and knowledge required to install, configure, optimise and troubleshoot operating system software to ensure organisational and client requirements are met. It applies to experienced individuals who, whilst working under minimal supervision and in an instructional and management capacity, are required to install, configure, optimise and troubleshoot OS system software to meet organisational client requirements.
Module 6: Networking
Install, operate and troubleshoot medium enterprise switches
ICTNWK543
This unit describes the skills and knowledge required to use tools, equipment, software and protocols to install, operate and troubleshoot medium enterprise switches and routers. It applies to individuals working as help desk technicians, network support technicians or in similar roles.
Install, operate and troubleshoot medium enterprise routers
ICTNWK542
This unit describes the skills and knowledge required to use tools, equipment, software and protocols to install, operate and troubleshoot medium enterprise routers. It applies to individuals working as network technicians and network administrators or in other network support roles.
Design enterprise wireless local area networks
ICTNWK561
This unit describes the skills and knowledge required to design an enterprise wireless local area network (WLAN) and analyse existing network layouts and parameters. It applies to individuals working in the networking area who are required to evaluate client requirements and design a WLAN.
Module 7: Network and System Security
Manage network security
ICTNWK546
This unit describes the skills and knowledge required to implement and manage security functions throughout a network. It applies to individuals with Information and Communications Technology (ICT) expertise and lead the development of strategic reviews of security and provide technical advice, guidance and leadership in resolution of specified problems.
Ensure a safe workplace for a work area
BSBWHS521
This unit describes the skills and knowledge required to establish, maintain and evaluate an organisation’s work health and safety (WHS) policies, procedures and programs in a work area to ensure a safe workplace, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements. The unit applies to those working in a range of contexts who have, or are likely to have, responsibility for WHS as part of their broader management role. It is relevant for people with obligations under WHS laws, for example persons conducting a business or undertaking (PCBUs) or officers, as defined by WHS laws.
Configure internet gateways
ICTNWK562
This unit describes the skills and knowledge required to install and confirm the functionality of internet gateways, including meeting required internet service provider (ISP) security requirements.
The unit applies to individuals who may be network engineers, technical specialists and security analysts who are independently responsible for analysing and managing business security using a variety of information and communications technology (ICT) skills and knowledge.
Design and implement an integrated server solution
ICTNWK539
This unit describes the skills and knowledge required to design and implement network authentication models that allow users to log in using the same user credentials between multiple operating system platforms and that provides a secure method of file sharing on a single, shared network. It applies to individuals working in network or systems engineering roles, where they are required to support multiple operating systems in a complex computing environment of medium-to-large organisational settings.
Implement secure encryption technologies
ICTNWK537
This unit describes the skills and knowledge required to select, implement and monitor secure file encryption technologies on a computer network or local environment. It applies to individuals working as network engineers, security analysts, application and software developers as well as systems support administrations in in any size enterprise.
Install and maintain valid authentication processes
ICTNWK538
This unit describes the skills and knowledge required to design, develop, install and maintain authentication processes and reduce vulnerability of a system. It applies to individuals working in middle management roles including information security managers, network engineers, security analysts, or similar roles who are responsible for implementing and monitoring an organisational security management system.
Module 8: Virtualisation and Cloud
Configure enterprise virtual computing environments
ICTNWK553
This unit describes the skills and knowledge required to develop and implement virtualisation technologies, with the goal of providing a more sustainable Information and Communications Technology (ICT) environment. It applies to individuals working in senior networking roles and are responsible for increasing the sustainability of an organisation through the use of virtualisation technologies.
Manage enterprise virtual computing environments
ICTNWK554
This unit describes the skills and knowledge required to manage virtualisation technologies, with the goal of enhancing sustainable Information and Communications Technology (ICT) environments. It applies to individuals who work in ICT roles where they are responsible for managing virtualisation technologies.
Implement virtual network in cloud environments
ICTCLD506
This unit describes the skills and knowledge required to design and configure a virtual network according to networking requirements for a multi-tiered application on a cloud platform. The unit applies to cloud engineers, cloud systems administrators and those who work within cloud computing operations to program, implement and maintain cloud computing solutions to support a business.
Module 1: Cyber Security
Promote workplace cyber security awareness and best practices
BSBXCS402
This unit describes the skills and knowledge required to promote cyber security in a work area. It applies to those working in a broad range of industries who as part of their job role support policies, procedures and practice within an organisation that promote cyber security.
Module 2: Ethics in an ICT Environment
Apply IP, ethics and privacy policies in ICT environments
ICTICT532
This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an Information and Communications Technology (ICT) environment. It applies to ICT personnel who are required to gather information to determine the organisation’s code of ethics and protect and maintain privacy policies and system security.
Module 3: ICT Support and Customer Service
Manage client problems
ICTSAS527
This unit describes the skills and knowledge required to liaise and support clients to manage and resolve problems in an Information and Communications Technology (ICT) environment. It applies to individuals who apply high level technical and specialised knowledge in assisting clients to support, manage and resolve problems.
Module 4: ICT Strategy and Leadership
Lead and facilitate a team
BSBXTW401
This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry. This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.
Match ICT needs with the strategic direction of the organisation
ICTICT517
This unit describes the skills and knowledge required to ensure information and communications technology (ICT) products and systems match the strategic direction of the organisation. It applies to individuals whose responsibilities may include improving, evaluating, acquiring, maintaining and supporting ICT for organisations.
Originate and develop concepts
BSBCRT512
This unit describes the skills and knowledge required to originate and develop concepts for products, programs, processes or services to an operational level. The unit applies to individuals who develop concepts for any business or community activity or process. This may include marketing and advertising campaigns, staff development programs, information technology and communication systems, radio and television programs and entertainment events. These individuals operate with a high degree of autonomy and also collaborate with others to generate ideas and refine concepts for implementation.
Module 5: Operating Systems
Install and upgrade operating systems
ICTSAS518
This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation. It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.
Configure and troubleshoot operating system software
ICTSAS445
This unit describes the skills and knowledge required to install, configure, optimise and troubleshoot operating system software to ensure organisational and client requirements are met. It applies to experienced individuals who, whilst working under minimal supervision and in an instructional and management capacity, are required to install, configure, optimise and troubleshoot OS system software to meet organisational client requirements.
Module 6: Networking
Install, operate and troubleshoot medium enterprise switches
ICTNWK543
This unit describes the skills and knowledge required to use tools, equipment, software and protocols to install, operate and troubleshoot medium enterprise switches and routers. It applies to individuals working as help desk technicians, network support technicians or in similar roles.
Install, operate and troubleshoot medium enterprise routers
ICTNWK542
This unit describes the skills and knowledge required to use tools, equipment, software and protocols to install, operate and troubleshoot medium enterprise routers. It applies to individuals working as network technicians and network administrators or in other network support roles.
Design enterprise wireless local area networks
ICTNWK561
This unit describes the skills and knowledge required to design an enterprise wireless local area network (WLAN) and analyse existing network layouts and parameters. It applies to individuals working in the networking area who are required to evaluate client requirements and design a WLAN.
Module 7: Network and System Security
Manage network security
ICTNWK546
This unit describes the skills and knowledge required to implement and manage security functions throughout a network. It applies to individuals with Information and Communications Technology (ICT) expertise and lead the development of strategic reviews of security and provide technical advice, guidance and leadership in resolution of specified problems.
Ensure a safe workplace for a work area
BSBWHS521
This unit describes the skills and knowledge required to establish, maintain and evaluate an organisation’s work health and safety (WHS) policies, procedures and programs in a work area to ensure a safe workplace, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements. The unit applies to those working in a range of contexts who have, or are likely to have, responsibility for WHS as part of their broader management role. It is relevant for people with obligations under WHS laws, for example persons conducting a business or undertaking (PCBUs) or officers, as defined by WHS laws.
Configure internet gateways
ICTNWK562
This unit describes the skills and knowledge required to install and confirm the functionality of internet gateways, including meeting required internet service provider (ISP) security requirements.
The unit applies to individuals who may be network engineers, technical specialists and security analysts who are independently responsible for analysing and managing business security using a variety of information and communications technology (ICT) skills and knowledge.
Design and implement an integrated server solution
ICTNWK539
This unit describes the skills and knowledge required to design and implement network authentication models that allow users to log in using the same user credentials between multiple operating system platforms and that provides a secure method of file sharing on a single, shared network. It applies to individuals working in network or systems engineering roles, where they are required to support multiple operating systems in a complex computing environment of medium-to-large organisational settings.
Implement secure encryption technologies
ICTNWK537
This unit describes the skills and knowledge required to select, implement and monitor secure file encryption technologies on a computer network or local environment. It applies to individuals working as network engineers, security analysts, application and software developers as well as systems support administrations in in any size enterprise.
Install and maintain valid authentication processes
ICTNWK538
This unit describes the skills and knowledge required to design, develop, install and maintain authentication processes and reduce vulnerability of a system. It applies to individuals working in middle management roles including information security managers, network engineers, security analysts, or similar roles who are responsible for implementing and monitoring an organisational security management system.
Module 8: Virtualisation and Cloud
Configure enterprise virtual computing environments
ICTNWK553
This unit describes the skills and knowledge required to develop and implement virtualisation technologies, with the goal of providing a more sustainable Information and Communications Technology (ICT) environment. It applies to individuals working in senior networking roles and are responsible for increasing the sustainability of an organisation through the use of virtualisation technologies.
Manage enterprise virtual computing environments
ICTNWK554
This unit describes the skills and knowledge required to manage virtualisation technologies, with the goal of enhancing sustainable Information and Communications Technology (ICT) environments. It applies to individuals who work in ICT roles where they are responsible for managing virtualisation technologies.
Implement virtual network in cloud environments
ICTCLD506
This unit describes the skills and knowledge required to design and configure a virtual network according to networking requirements for a multi-tiered application on a cloud platform. The unit applies to cloud engineers, cloud systems administrators and those who work within cloud computing operations to program, implement and maintain cloud computing solutions to support a business.
Job Outcomes
Diploma of Information Technology Career Opportunities
The ICT50220 Diploma of Information Technology qualification can lead to an array of career opportunities with job titles such as:
- ICT Systems Administrator
- Network Support Technician
- IT Support Analyst/Technician
- Assistant IT Manager
- ICT Consultant
This qualification can also open up further study pathways into studying a bachelor degree. See more details here.
Expected Salary and Biggest Employment Opportunity
$50,300
SALARY
25.6%
JOBS
28.4%
INDUSTRY
All statistics are supplied by the National Centre for Vocational Education Research. Based on national surveys.
Payment Options
$6,500
The maximum tuition fee for this course is $6,500. Your fee payment options are:
- Upfront payment
- VET Student Loans – Australian government income contingent loan which allows you to study now and pay later †.
- Interest Free Payment Plan – No deposit, no interest payment plans.
- Find out what your repayments may be using our Payment Plan Repayment Calculator
†VET Student Loans are subject to students meeting eligibility requirements. VET Student Loan creates a debt that must be repaid to the Commonwealth.
Frequently Asked Questions
Is this course nationally recognised? What does that mean?
Completing a nationally recognised qualification (or training) means that your qualification and credentials are recognised all across Australia by other registered training organisations and employers. All accredited courses must adhere to the standards set by the Australian Skills and Quality Authority (ASQA). According to ASQA, accreditation is formal confirmation that the course:
- Is nationally recognised
- Meets an established industry, enterprise, educational, legislative or community need
- Provides appropriate competency outcomes and satisfactory basis for assessment
- Meets national quality assurance requirements
- Is assigned appropriately to the Australian Qualifications Framework (AQF) where it leads to a qualification.
How many hours do I need to study each week?
To achieve this qualification within the given timeframe, students are required to commit to a minimum of 15 hours of study per week.
Can I get course credit for previous study?
Students enrolling into a Trainsmart Australia course can receive recognition for previous studies completed at a Certificate and Diploma level. Students can be awarded a credit transfer if:
- The student already holds a unit (or units) for the they’re enrolling into,
- The student holds an old unit which is deemed equivalent to the new unit they’re enrolling into
Receiving credit transfers will reduce the overall cost of your qualification as well as the duration to complete your remaining units.
University qualifications are not backwards transferrable, which means no credit transfers can be awarded. However, you can still apply for recognition of prior learning (RPL).
What if I don’t meet the entry requirements?
If you are unable to provide a copy of an Australian Year 12 Certificate or Certificate IV qualification or higher, you may be required to complete an Language Literacy and Numeracy (LLN) test to gain entry into your course of interest. This test is offered online, free of charge, after you have submitted your application.
Trainers
Guiding you through this course is our team of experienced trainers, ready to help you succeed.
All our trainers are selected for their wealth of experience and knowledgeability in their chosen subject area, as well as their commitment to supporting you throughout your studies.
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