CHC53315
Diploma of Mental Health

Start Date
Please contact us for the next intake date.
Duration
12 Months
Delivery Method
Online
Units
20

Start Date
Please contact us for the next intake date.
Duration
12 Months
Delivery Method
Online OR Face-to-Face (Perth, WA)
Units
20
Change lives, including yours.
One in five Australians experience mental health issues in their lifetime, creating more demand than ever for mental health workers. The decline in mental health is a huge issue that affects many people, but there are not enough qualified people to help those who need it. The CHC53315 Diploma of Mental Health qualification will equip students with specialised knowledge and skills to lead and deliver support services to people experiencing mental health struggles.
If you want to work towards a team leader or management position within a Mental Health Organisation or looking for an entryway into further bachelor’s degree studies, the CHC53315 Diploma of Mental Health may just be the course for you.
Next Start Date
Please contact us for the next intake date.
Duration
12 Months
Delivery Method
Online
Course Overview
Study the Diploma of Mental Health
The CHC53315 Diploma of Mental Health course equips you with the practical skills and knowledge to support people affected by mental health struggles. During this course, you will be introduced to a wide range of theories and frameworks in mental health, as well as hands-on practical experience in the field.
Learn the practical skills in supporting, communicating, and working with individuals experiencing mental health issues, responding to critical situations, making support plans, referring clients to services and much more.
This course also equips students with specialised knowledge, competencies, and skills to take a lead role in delivering and coordinating mental health programs and services. During this course, students will learn the current legal and ethical frameworks affecting people with mental health, the range of services available for mental health sufferers, as well as gaining an understanding of the health issues related to mental illness.
Upon successful completion of this nationally recognised qualification, graduates can be presented with strong employment opportunities and be highly regarded in both the workforce and community.
Is the Diploma of Mental Health for you?
The CHC53315 Diploma of Mental Health will allow you to gain skills to provide services to people suffering from mental health. With this qualification you can support, counsel, refer and advocate positive mental health outcomes for individual clients and communities.
You may choose to study the Diploma of Mental Health….
- To work within a mental health organisation or NDIS provider
- You want to give back and support people who are in need
- To open up further study opportunities in Counselling and Social Work
- To build on your existing experience in mental health support and community outreach.
What will you learn in the Diploma of Mental Health?
The CHC53315 Diploma of Mental Health will give you specialist knowledge and competencies in several key areas related to the Allied Health industry. In this course, you will learn how to promote the social, emotional and physical well-being of your clients, learn how to respond to crisis situations (domestic violence, trauma patients), provide wellness plans to clients and much more.
Core Mental Health Support Skills You Will Gain
- Observation skills – learn to distinguish between people’s normal behaviour and a mental illness
- Genuineness – provide appropriate responses to clients
- Empathy – understanding the client’s feelings surrounding a traumatic experience
- Effective Interpersonal Skills – developed behaviours and tactics to interact with people
- Suicide prevention – practical steps towards suicide prevention
- Strong communication skills – written and verbal skills to liaise with clients and other agencies and support groups
How will you study the Diploma of Mental Health?
When you study the Diploma of Mental Health at TrainSmart Australia, you will gain access to our team of Health and Community Services Trainers. Our trainers will support you throughout the duration of this Diploma course to help you understand the course content, give valuable feedback on your theoretical and practical assessments in order to assist you towards success in your studies
All our Health and Community Services trainers are highly experienced and offer students specialist knowledge and insight from their respective fields.
To study this Diploma of Mental Health course online, we will give you access to our online learning management system, LearnSmart, to access all your course material and assessments. In LearnSmart, you will have multiple attempts to submit your assessments and receive trainer feedback.
We offer a short induction course to help you get started in our Student Portal to access your Diploma of Mental Health course material and give you helpful pointers in submitting assessments. Our friendly IT support team will also be able to assist you throughout your course duration, should any technical issues arise.
During this course, you will also be subjected to 160 Hours of work placement to expose you to a real-world setting and allow you to apply and develop the skills you have learned during your online study. Our work placement officer will work with you to arrange your placement programs.
How long is the Diploma of Mental Health?
This course will run over a duration of 12-months, fully online.

Entry Requirements
Prior to being enrolled into the VSL eligible course, TrainSmart Australia must reasonably believe that the applicant is academically suited and displays competence for the course requirements including meeting any of the set entry requirements. This is determined by either:
- The student providing TrainSmart Australia with a copy of an Australian year 12 certificate of education; or,
- The student providing TrainSmart Australia with a copy of a Certificate IV qualification (or above) that was delivered as a part of the AQF (Australian Qualification Framework) that can be verified by the issuing organisation or the USI (unique student identifier) transcript or,
- The student completing the Core Skills Profile for Adults online assessment passing at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy. TrainSmart Australia must also reasonably believe that the student displays that competence.
Please note, we are unable to enrol international students at this time.
Proof of COVID-19 vaccinations are required to complete this course during the work placement component. See More
Delivery Method
The CHC53315 Diploma of Mental Health course is delivered fully online with 20 units to complete.
Knowledge Based Assessments
20
Case Studies
20
Practical Assessments
20
Work Placement
160 hours
Modules
This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the CHC53315 Diploma of Mental Health.
The CHC53315 Diploma of Mental Health is broken up into the following Modules.
Mental Health Essentials Part 1
Manage personal stressors in the work environment
HLTWHS006
Reflect on and improve own professional practice
CHCPRP003
Work with people with mental health issues
CHCMHS001
Work with diverse people
CHCDIV001
Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDIV002
Provide early intervention, health prevention and promotion programs
CHCMHS009
Mental Health Essentials Part 2
Assess and promote social, emotional and physical wellbeing
CHCMHS011
Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCMHS005
Research and apply evidence to practice
CHCPOL003
Provide systems advocacy services
CHCADV005
Facilitate the recovery process with the person, family and carers
CHCMHS006
Counsel clients affected by domestic and family violence
CHCDFV006
Develop, facilitate and review all aspects of case management
CHCCSM005
Mental Health Essentials Part 3
Implement trauma informed care
CHCMHS013
Provide support to develop wellness plans and advanced directives
CHCMHS012
Manage work health and safety
HLTWHS004
Establish self-directed recovery relationships
CHCMHS002
Provide recovery oriented mental health services
CHCMHS003
Work collaboratively with the care network and other services
CHCMHS004
Implement recovery oriented approaches to complexity
CHCMHS010
Mental Health Essentials Part 1
Manage personal stressors in the work environment
HLTWHS006
Reflect on and improve own professional practice
CHCPRP003
Work with people with mental health issues
CHCMHS001
Work with diverse people
CHCDIV001
Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDIV002
Provide early intervention, health prevention and promotion programs
CHCMHS009
Mental Health Essentials Part 2
Assess and promote social, emotional and physical wellbeing
CHCMHS011
Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCMHS005
Research and apply evidence to practice
CHCPOL003
Provide systems advocacy services
CHCADV005
Facilitate the recovery process with the person, family and carers
CHCMHS006
Counsel clients affected by domestic and family violence
CHCDFV006
Develop, facilitate and review all aspects of case management
CHCCSM005
Mental Health Essentials Part 3
Implement trauma informed care
CHCMHS013
Provide support to develop wellness plans and advanced directives
CHCMHS012
Manage work health and safety
HLTWHS004
Establish self-directed recovery relationships
CHCMHS002
Provide recovery oriented mental health services
CHCMHS003
Work collaboratively with the care network and other services
CHCMHS004
Implement recovery oriented approaches to complexity
CHCMHS010
Job Outcomes
Diploma of Mental Health Career Opportunities
The CHC53315 Diploma of Mental Health qualification can lead to a number of career opportunities with job titles such as;
- Mental Health Outreach Worker / Support Worker
- Coordinator / Assessor
- Case Manager
- Program Service Coordinator
- Welfare Support Worker
This qualification can also open up further study pathways into studying a bachelor degree. See more details here.

Expected Salary and Biggest Employment Opportunity
$56,200
SALARY
70.8%
JOBS
81.6%
INDUSTRY
All statistics are supplied by the National Centre for Vocational Education Research. Based on national surveys.
Payment Options
$9,950
The maximum tuition fee for this course is $9,950. Your fee payment options are:
- Upfront payment
- VET Student Loans – Australian government income contingent loan which allows you to study now and pay later †.
- †VET Student Loans are subject to students meeting eligibility requirements. VET Student Loan creates a debt that must be repaid to the Commonwealth.
- Interest Free Payment Plan – No deposit, no interest payment plans.
- Find out what your repayments may be using our Payment Plan Repayment Calculator

Simulated Practicals
Gain Practical Experience In a Safe Environment
As a part of studying Health and Community Services at TrainSmart Australia, some units require students to complete practical assessments that simulate a counselling setting. These assessments give students opportunities to practice counselling skills and techniques before entering the workplace.
Simulated Practicals provides a safe and controlled environment to build confidence and develop essential counselling skills for future health care professionals.
Simulated Practicals simulates a counselling environment through an online Zoom call which involves a Health and Community Services assessor, an actor and the learner/student. In these sessions, the actor takes on the role of resembling a real-life client, in which an issue or traumatic event is retold from the actor’s perspective.
Based on the assessment criteria, the student is tasked with responding to the client with the focus on utilising skills taught in the unit.
Through the sessions, students can gain valuable feedback and be prepared to handle complex situations before entering the real-world environment.
We know that Counselling is an incredibly important skill, which is why we implemented Counselling units throughout more courses than just our Diploma of Counselling. TrainSmart Australia students studying Health and Community Services have access to our Simulated Practicals service!
Frequently Asked Questions
Is this course nationally recognised? What does that mean?
Completing a nationally recognised qualification (or training) means that your qualification and credentials are recognised all across Australia by other registered training organisations and employers. All accredited courses must adhere to the standards set by the Australian Skills and Quality Authority (ASQA). According to ASQA, accreditation is formal confirmation that the course:
- Is nationally recognised
- Meets an established industry, enterprise, educational, legislative or community need
- Provides appropriate competency outcomes and satisfactory basis for assessment
- Meets national quality assurance requirements
- Is assigned appropriately to the Australian Qualifications Framework (AQF) where it leads to a qualification.
How many hours do I need to study each week?
To achieve this qualification within the given timeframe, students are required to commit to a minimum of 15 hours of study per week.
Can I get course credit for previous study?
Students enrolling into a Trainsmart Australia course can receive recognition for previous studies completed at a Certificate and Diploma level. Students can be awarded a credit transfer if:
- The student already holds a unit (or units) for the they’re enrolling into,
- The student holds an old unit which is deemed equivalent to the new unit they’re enrolling into
Receiving credit transfers will reduce the overall cost of your qualification as well as the duration to complete your remaining units.
University qualifications are not backwards transferrable, which means no credit transfers can be awarded. However, you can still apply for recognition of prior learning (RPL).
What if I don’t meet the entry requirements?
If you are unable to provide a copy of an Australian Year 12 Certificate or Certificate IV qualification or higher, you may be required to complete an Language Literacy and Numeracy (LLN) test to gain entry into your course of interest. This test is offered online, free of charge, after you have submitted your application.
Are TrainSmart courses Centrelink approved?
All of our courses are Centrelink approved through AUSTUDY.

Trainers
Other Courses
Related Content
Change lives, including yours.
One in five Australians experience mental health issues in their lifetime, creating more demand than ever for mental health workers. Mental health is a huge issue that affects many people, but there are not enough qualified people to help those who need it. The CHC53315 Diploma of Mental Health qualification will equip students with specialised knowledge and skills to lead and deliver support services to people experiencing mental health struggles.
If you want to work towards a team leader or management position within a Mental Health Organisation or looking for an entryway into further bachelor’s degree studies, the CHC53315 Diploma of Mental Health may just be the course for you.
Next Start Date
Please contact us for the next intake date.
Duration
12 Months
Delivery Method
Online OR Face-to-Face (Perth, WA)
Course Overview
Study the Diploma of Mental Health
The CHC53315 Diploma of Mental Health course equips you with the practical skills and knowledge to support people affected by mental health struggles. During this course, you will be introduced to a wide range of theories and frameworks in mental health, as well as hands-on practical experience in the field.
Learn the practical skills in supporting, communicating, and working with individuals experiencing mental health issues, responding to critical situations, making support plans, referring clients to services and much more.
This course also equips students with specialised knowledge, competencies, and skills to take a lead role in delivering and coordinating mental health programs and services. During this course, students will learn the current legal and ethical frameworks affecting people with mental health, the range of services available for mental health sufferers, as well as gaining an understanding of the health issues related to mental illness.
Upon successful completion of this nationally recognised qualification, graduates can be presented with strong employment opportunities and be highly regarded in both the workforce and community.
Is the Diploma of Mental Health for you?
The CHC53315 Diploma of Mental Health will allow you to gain skills to provide services to people suffering from mental health. With this qualification you can support, counsel, refer and advocate positive mental health outcomes for individual clients and communities.
You may choose to study the Diploma of Mental Health….
- To work within a mental health organisation or NDIS provider
- You want to give back and support people who are in need
- To open up further study opportunities in Counselling and Social Work
- To build on your existing experience in mental health support and community outreach.
What will you learn in the Diploma of Mental Health?
The CHC53315 Diploma of Mental Health will give you specialist knowledge and competencies in several key areas related to the Allied Health industry. In this course, you will learn how to promote the social, emotional and physical well-being of your clients, learn how to respond to crisis situations (domestic violence, trauma patients), provide wellness plans to clients and much more.
Core Mental Health support skills you’ll gain
- Observation skills – learn to distinguish between people’s normal behaviour and a mental illness
- Genuineness – provide appropriate responses to clients
- Empathy – understand client’s feelings surrounding a traumatic experience
- Effective Interpersonal Skills – developed behaviours and tactics to interact with people
- Suicide prevention – practical steps towards suicide prevention
- Strong communication skills – written and verbal skills to liaise with clients and other agencies and support groups
How will you study the Diploma of Mental Health?
When you study the Diploma of Mental Health at TrainSmart Australia, you will gain access to our team of Health and Community Services Trainers. Our trainers will support you throughout the duration of this Diploma course to help you understand the course content, give valuable feedback on your theoretical and practical assessments in order to assist you towards success in your studies
All our Health and Community Services trainers are highly experienced and offer students specialist knowledge and insight from their respective fields.
To study this Diploma of Mental Health course online, we will give you access to our online learning management system, LearnSmart, to access all your course material and assessments. In LearnSmart, you will have multiple attempts to submit your assessments and receive trainer feedback.
We offer a short induction course to help you get started in our Student Portal to access your Diploma of Mental Health course material and give you helpful pointers in submitting assessments. Our friendly IT support team will also be able to assist you throughout your course duration, should any technical issues arise.
During this course, you will also be subjected to 160 Hours of work placement to expose you to a real-world setting and allow you to apply and develop the skills you have learned during your online study. Our work placement officer will work with you to arrange your placement programs.
Studying the Diploma of Mental Health in Perth, WA
If you are in Perth, you may be eligible to study at our Perth CBD campus through the Lower Fees, Local Skills subsidy. Our face-to-face classes provide a fun and safe environment to learn the theoretical components of each unit while also developing the skills you’ll need to complete your practical assessments.
Classes run 1-2 days per week from 9 am – 4 pm over a 12 month period.
To study under the Lower Fees, Local Skills subsidy, class attendance is required at our Perth CBD campus.
If you’re located in WA but living outside of the Perth Metro area, you may be eligible to study this course fully online through the Lower Fees, Local Skills subsidy.
How long is the Diploma of Mental Health?
This course will run over a duration of 12-months, both online and on-campus.

Entry Requirements
Prior to being enrolled into the VSL eligible course, TrainSmart Australia must reasonably believe that the applicant is academically suited and displays competence for the course requirements including meeting any of the set entry requirements. This is determined by either:
- The student providing TrainSmart Australia with a copy of an Australian year 12 certificate of education; or,
- The student providing TrainSmart Australia with a copy of a Certificate IV qualification (or above) that was delivered as a part of the AQF (Australian Qualification Framework) that can be verified by the issuing organisation or the USI (unique student identifier) transcript or,
- The student completing the Core Skills Profile for Adults online assessment passing at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy. TrainSmart Australia must also reasonably believe that the student displays that competence.
Please note, we are unable to enrol international students at this time.
Proof of COVID-19 vaccinations are required to complete this course in face-to-face classes and/or during the work placement component. See More
Delivery Method
The CHC53315 Diploma of Mental Health course is delivered through a blended learning approach with 20 units to complete.
Knowledge Based Assessments
20
Case Studies
20
Practical Assessments
20
Work Placement
160 hours
Modules
This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the CHC53315 Diploma of Mental Health.
The CHC53315 Diploma of Mental Health is broken up into the following Modules.
Mental Health Essentials Part 1
Manage personal stressors in the work environment
HLTWHS006
Reflect on and improve own professional practice
CHCPRP003
Work with people with mental health issues
CHCMHS001
Work with diverse people
CHCDIV001
Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDIV002
Provide early intervention, health prevention and promotion programs
CHCMHS009
Mental Health Essentials Part 2
Assess and promote social, emotional and physical wellbeing
CHCMHS011
Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCMHS005
Research and apply evidence to practice
CHCPOL003
Provide systems advocacy services
CHCADV005
Facilitate the recovery process with the person, family and carers
CHCMHS006
Counsel clients affected by domestic and family violence
CHCDFV006
Develop, facilitate and review all aspects of case management
CHCCSM005
Mental Health Essentials Part 3
Implement trauma informed care
CHCMHS013
Provide support to develop wellness plans and advanced directives
CHCMHS012
Manage work health and safety
HLTWHS004
Establish self-directed recovery relationships
CHCMHS002
Provide recovery oriented mental health services
CHCMHS003
Work collaboratively with the care network and other services
CHCMHS004
Implement recovery oriented approaches to complexity
CHCMHS010
Mental Health Essentials Part 1
Manage personal stressors in the work environment
HLTWHS006
Reflect on and improve own professional practice
CHCPRP003
Work with people with mental health issues
CHCMHS001
Work with diverse people
CHCDIV001
Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDIV002
Provide early intervention, health prevention and promotion programs
CHCMHS009
Mental Health Essentials Part 2
Assess and promote social, emotional and physical wellbeing
CHCMHS011
Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCMHS005
Research and apply evidence to practice
CHCPOL003
Provide systems advocacy services
CHCADV005
Facilitate the recovery process with the person, family and carers
CHCMHS006
Counsel clients affected by domestic and family violence
CHCDFV006
Develop, facilitate and review all aspects of case management
CHCCSM005
Mental Health Essentials Part 3
Implement trauma informed care
CHCMHS013
Provide support to develop wellness plans and advanced directives
CHCMHS012
Manage work health and safety
HLTWHS004
Establish self-directed recovery relationships
CHCMHS002
Provide recovery oriented mental health services
CHCMHS003
Work collaboratively with the care network and other services
CHCMHS004
Implement recovery oriented approaches to complexity
CHCMHS010
Job Outcomes
Diploma of Mental Health Career Opportunities
The CHC53315 Diploma of Mental Health qualification can lead to a number of career opportunities with job titles such as;
- Mental Health Outreach Worker / Support Worker
- Coordinator / Assessor
- Case Manager
- Program Service Coordinator
- Welfare Support Worker
This qualification can also open up further study pathways into studying a bachelor degree. See more details here.

Expected Salary and Biggest Employment Opportunity
$ 52,200
SALARY
48.2 %
JOBS
55.3 %
INDUSTRY
All statistics are supplied by the National Centre for Vocational Education Research. Based on national surveys.
Available subsidies for this course

Eligibility Criteria
If you meet one of the below eligibility criteria, the JOBS & SKILLS WA Government subsidised total course fees for the CHC53315 Diploma of Mental Health to you are; *
With a concession card – $542.40* or $400 per year* (based on annual cap fee)
Without a concession card – $1,830.60* or $1200 per year* (based on annual cap fee)
To gain the subsidy you will be required to attend face-to-face classes here at our Perth CBD campus. If you’re located in WA but live outside of the Perth Metro area you may be eligible to study this course fully online through the Government subsidy. Contact us to learn more about our upcoming intake dates & face-to-face study requirements.
For detailed information, including concession eligibility criteria and annual cap fee please visit our Lower Fees, Local Skills Information Page here.* If you are aged between 15-24 years old and don’t have a valid concession card, your annual course fee will be capped at $400 per calendar year at the non-concession rate.
Learn more about the Jobs and Skills WA Subsidy on the Jobs & Skills WA Website Here.*
*Please note, you can only enrol and claim ONE Jobs and Skills WA subsidy at a time. If you are currently enrolled in another course through Job’s and Skills WA (Including Lower Fees, Local Skills AND Skills Ready), you must either complete or withdraw from that course before enrolling in a new course.
*You must meet eligibility criteria to qualify. The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as service and resource fees* This is a Western Australian government program.
You are an Australian Citizen
You hold a sub-class 309, 444, 785, 820, or 826 visa
You are a partner or dependant of a holder of a temporary Visa sub-class 457
You hold a Bridging Visa E (subclasses 050 and 051) with a valid application for a visa sub-class 785 or 790
Payment Options
- $9,950
STANDARD RATE
The maximum tuition fee for this course is $9,950. Your fee payment options are:
- Upfront payment
- VET Student Loans – Australian government income contingent loan which allows you to study now and pay later †.
- †VET Student Loans are subject to students meeting eligibility requirements. VET Student Loan creates a debt that must be repaid to the Commonwealth.
- Interest-Free Payment Plan
- Find out what your repayments may be using our Payment Plan Repayment Calculator
- $542.40*
CONCESSION RATE
If you meet one of the above eligibility criteria AND hold a concession card, the JOBS & SKILLS WA Government-subsidised total course fees for the CHC53315 Diploma of Mental Health are; *
$542.40* or $400 per year* (based on annual cap fee)
Your fee payment options are:
- Upfront payment
- Interest-Free Payment Plan – with a $100 deposit.
Find out what your repayments may be using our Payment Plan Repayment Calculator
- $1,830.60*
NON-CONCESSION RATE
If you meet one of the above eligibility criteria AND don’t hold a concession card, the JOBS & SKILLS WA Government-subsidised total course fees for the CHC53315 Diploma of Mental Health are; *
$1,830.60* or $1,200 per year* (based on annual cap fee)
Your fee payment options are:
- Upfront payment
- Interest-Free Payment Plan – with a $100 deposit.
Find out what your repayments may be using our Payment Plan Repayment Calculator

Simulated Practicals
Gain Practical Experience In a Safe Environment
As a part of studying Health and Community Services at TrainSmart Australia, some units require students to complete practical assessments that simulate a counselling setting. These assessments give students opportunities to practice counselling skills and techniques before entering the workplace.
Simulated Practicals provides a safe and controlled environment to build confidence and develop essential counselling skills for future health care professionals.
Simulated Practicals simulates a counselling environment through an online Zoom call which involves a Health and Community Services assessor, an actor and the learner/student. In these sessions, the actor takes on the role of resembling a real-life client, in which an issue or traumatic event is retold from the actor’s perspective.
Based on the assessment criteria, the student is tasked with responding to the client with the focus on utilising skills taught in the unit.
Through the sessions, students can gain valuable feedback and be prepared to handle complex situations before entering the real-world environment.
We know that Counselling is an incredibly important skill, which is why we implemented Counselling units throughout more courses than just our Diploma of Counselling. TrainSmart Australia students studying Health and Community Services have access to our Simulated Practicals service!
Frequently Asked Questions
Is this course nationally recognised? What does that mean?
Completing a nationally recognised qualification (or training) means that your qualification and credentials are recognised all across Australia by other registered training organisations and employers. All accredited courses must adhere to the standards set by the Australian Skills and Quality Authority (ASQA). According to ASQA, accreditation is formal confirmation that the course:
- Is nationally recognised
- Meets an established industry, enterprise, educational, legislative or community need
- Provides appropriate competency outcomes and satisfactory basis for assessment
- Meets national quality assurance requirements
- Is assigned appropriately to the Australian Qualifications Framework (AQF) where it leads to a qualification.
How many hours do I need to study each week?
To achieve this qualification within the given timeframe, students are required to commit to a minimum of 15 hours of study per week.
Can I get course credit for previous study?
Students enrolling into a Trainsmart Australia course can receive recognition for previous studies completed at a Certificate and Diploma level. Students can be awarded a credit transfer if:
- The student already holds a unit (or units) for the they’re enrolling into,
- The student holds an old unit which is deemed equivalent to the new unit they’re enrolling into
Receiving credit transfers will reduce the overall cost of your qualification as well as the duration to complete your remaining units.
University qualifications are not backwards transferrable, which means no credit transfers can be awarded. However, you can still apply for recognition of prior learning (RPL).
What if I don’t meet the entry requirements?
If you are unable to provide a copy of an Australian Year 12 Certificate or Certificate IV qualification or higher, you may be required to complete an Language Literacy and Numeracy (LLN) test to gain entry into your course of interest. This test is offered online, free of charge, after you have submitted your application.
Are TrainSmart courses Centrelink approved?
All of our courses are Centrelink approved through AUSTUDY.

Trainers
Other Courses
Related Content
- Kickstart your career in Community Services today!
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