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CHC52015
Diploma of community services

Nationally Recognised Courses at TrainSmart Australia

Course overview

Gain skills and knowledge for future job prospects in Australia's
growing mental health sector.

Purpose Counselling Studio

Australia is currently facing a mental health crisis, with insufficient workers to meet the demand for support.

Increased funding and support are helping the sector to add essential resources, services, and online training for frontline staff. But at the same time, we need more qualified Mental Health Workers to ensure vulnerable Australians have access to support in the near and distant future. 

And that’s where you come in. 

The CHC52015 Diploma of Community Services will provide you with the skills and knowledge you need to work in the mental health sector. You will learn how to assess and manage risk, support people with complex mental health issues, and promote positive mental health outcomes.

Join One of Australia’s Highest Growing Job Sectors

1,809,700 people currently working in the mental health sector

250,000+ new jobs in the mental health sector by 2025

$2.3 Billion Investment Into Mental Health & Suicide Prevention. 

CHC52015 Diploma of Community Services

In the CHC52015 Diploma of Community Services course, you will learn skills to advise, support and help various groups and individuals from disadvantaged backgrounds and circumstances. To work in this field, it is crucial to be equipped with strategies to assess clients’ needs and direct them to appropriate services to meet their needs. 

In this course, you’ll learn:

  • how to develop communication protocols for a range of internal and external stakeholders
  • to develop, implement and coordinate well-being programs in a team environment
  • knowledge of counselling and support services to assist patients in clarifying goals, exploring options and developing a course of action
  • to plan for and undertake community work in a real-world setting

As a part of studying this course with TrainSmart Australia, you will be presented with numerous opportunities to practice and enhance your skills before entering the workforce. 

Study this course with WA Government
Funding.

From the 1st of January, 2020, the Department of Training and Workplace Development, through their Jobs and Skills WA program, has reduced the course tuition cost of our courses by up to 97%. 

Concession Rate

$372.00*

Or $400 per year
Based on annual cap.

Non-Concession Rate

$1,255.50*

Or $1200 per year
Based on annual cap.

The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as service and resource fees*

Study at our Perth CBD
campus.

100 Hours Work Placement

Perth CBD Campus

12 Month Course

By studying through the Jobs and Skills WA subsidy, you will be required to attend our Perth CBD campus for 1-2 days per week.*

Our face-to-face classes provide a fun and interactive setting to learn and develop your skills alongside like-minded students. 

Located in Regional WA?

If you’re located outside of the Perth Metro area, you may be eligible to study this course entirely online. Our student portal allows you to join live classes online and watch recordings of previous classes.

As part of this course, you must complete 100 hours of work placement. TrainSmart Australia has a team of work placement coordinators that can assist you in finding placement opportunities to fulfil your required hours.

*Classes are being delivered fully online for the remainder of 2022 due to Coronavirus (COVID-19) pandemic precautions.

Play Video

Course Structure

To achieve the CHC52015 Diploma of Community Services at TrainSmart Australia you must successfully complete 16 units of competency and 100 hours of work placement.

What jobs can I apply for after achieving this
qualification?

Caseworker

Salary: $80k
1,185 jobs on SEEK right now
Job Satisfaction: 4/5 stars

Support Worker

Salary: $60k
7, 383 jobs on SEEK right now
Job Satisfaction: 4/5 stars

Community Development Worker

Salary: $80k
413 jobs on SEEK right now
Job Satisfaction: 4/5 stars

University Pathways

TrainSmart Australia Diploma courses are Nationally Recognised Qualifications. This means they can be recognised by Australian Universities for entry into some of the degrees, and you can use our Diploma’s for credit transfer as well! The amount of credit transfer will vary depending on the degree you enrol into, and the units you complete in our courses.

TrainSmart Australia has a number of standing agreements in place with universities across Australia which guarantees student entry and credit transfers upon completion of a selection of our diploma’s. 

Edith Cowan University ECU

Available Options

Diploma of Community Services

CHC52015
ECU Course
Bachelor of Social Work

  • 120 Credit Points *

* subject to a detailed assessment upon commencement

Why study with TrainSmart Australia?

1. Quality Trainers

Learn alongside our professional training team, selected for their wealth of experience and knowledge in their chosen subject areas.

2. Extensive Student Support

Our Trainers and Student Support team are committed to seeing our students succeed by giving regular support and check-ins to ensure progress through this course.

3. Free Career Counseling

All our students have access to free career counselling from our trained career advisers, who’ll guide you in your course selection and work placement according to your background, prior knowledge and career aspirations.

About TrainSmart Australia.

TrainSmart Australia has provided leading education since 2005. All our courses are approved, accredited, and nationally recognised by both the government and relevant industry bodies, which means you’ll be ready to hit the ground running.

We pride ourselves on our stellar reputation and commitment to helping our students get their foot in the door of their chosen industry. 

CHC52015
Diploma of Community Services

Government Funding Available

Concession Price: $372.00*
Non-Concession Price: $1,1225.50*

Trainer Directed Learning

Perth CBD Campus

Government Funded

Diploma of AOD Course

Study the CHC52015 Diploma of Community Services

In the CHC52015 Diploma of Community Services course, you will learn skills to advise, support and help various groups and individuals from disadvantaged backgrounds and circumstances. To work in this field, it is crucial to be equipped with strategies to assess clients’ needs and direct them to appropriate services to meet their needs. 

In this course, you’ll learn:

  • how to develop communication protocols for a range of internal and external stakeholders
  • to develop, implement and coordinate well-being programs in a team environment
  • knowledge of counselling and support services to explore to assist clients in clarifying goals, exploring options and developing a course of action
  • to plan for and undertake community work in a real-world setting
As a part of studying with TrainSmart Australia, you will have many opportunities to practice counselling skills and techniques before entering the workplace.

Study this course with WA Government Funding.

From the 1st of January, 2020, the Department of Training and Workplace Development through their Jobs and Skills WA program, have reduced the price of this course by 97% from the standard cost.

Course Price

$15,750
  • Concession Rate
    $372.00*
  • Non-Concession Rate
    $1,255.50*
Play Video

100 Hours Work Placement

Perth CBD Campus

12 Month Course

Study at our Perth CBD Campus*

By studying through the Jobs and Skills WA subsidy, you will be required to attend our Perth CBD campus for 1-2 days per week.*

Our face-to-face classes provide a fun and interactive setting to learn and develop your skills alongside like-minded students. 

Located in Regional WA?
If you’re outside the Perth Metro area, you may be eligible to study this course entirely online and join classes via video-conferencing.

As part of this course, you must complete 100 hours of work placement. TrainSmart Australia has a team of work placement coordinators that can assist you in finding placement opportunities to fulfil your required hours.

*Classes are being delivered fully online for the remainder of 2022 due to Coronavirus (COVID-19) pandemic precautions.

Course Structure

To achieve the CHC52015 Diploma of Community Services at TrainSmart Australia you must successfully complete 16 units.

Our face-to-face classes are structured to teach you the theoretical components of each unit and also prepare you for your practical assessments.  

Approximately 2-3 weeks are spent in class on each unit. 

Module 1

Manage personal stressors in the work environment
This unit describes the skills and knowledge required to maintain health and wellbeing by preventing and managing personal stress. This unit applies to work in a range of health and community services settings, in particular work roles that operate in high stress situations and circumstances.

Manage legal and ethical compliance
This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities. This unit applies to people working in roles with managerial responsibility for legal and ethical compliance in small to medium sized organisations. There may or may not be a team of workers involved.

Promote Aboriginal and/or Torres Strait Islander cultural safety

The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety. This unit applies to people working in a broad range of roles including those involved in direct client service, program planning, development and evaluation contexts.

Develop workplace communication strategies
This unit describes the skills and knowledge required to develop communication protocols for a team or business unit. This unit applies to workers responsible for overseeing the communication of organisation-specific information to a range of internal and external stakeholders.

Develop and implement service programs
This unit describes the skills and knowledge required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs. This unit applies to workers coordinating or managing teams and operations in varied service delivery contexts.

Module 2

Assess co-existing needs
This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs. This unit applies in a range of community service contexts.

Recognise and respond to crisis situations
This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services. This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.

Manage and promote diversity
This unit describes the skills and knowledge required to evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery. This unit applies to individuals working in any type of leadership role across all industry sectors.

Reflect on and improve own professional practice
This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development. This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development.

Module 3

Facilitate workplace debriefing and support processes
This unit describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and wellbeing.

Research and apply evidence to practice
This unit describes the skills and knowledge required to establish the information need, gather information and critically analyse the information for relevance to own work. This unit applies to health and community service workers who need to research existing information to support and improve their work practice. It does not cover primary research.

Establish and confirm the counselling relationship
This unit describes the skills and knowledge required to use a structured approach to counselling to determine, establish and confirm the nature of the counsellor client relationship according to the agency’s counselling model. This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.

Facilitate the counselling relationship and process
This unit describes the skills and knowledge to support clients to identify and work though concerns, and to manage the overall counselling process to its conclusion. This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.

Support counselling clients in decision making processes
This unit describes the skills and knowledge required to assist clients to clarify their goals, explore options and develop a course of action. This unit applies to individuals whose job role involves working with clients on personal and psychological issues, within established policies, procedures and guidelines.

Manage work health and safety
This unit describes the skills and knowledge required to establish, maintain and evaluate work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements. This unit applies to workers who have responsibility for WHS as part of their role, including workers with obligations under WHS legislation, persons conducting a business or undertaking (PCBUs), or their officers (as defined by relevant legislation).

Analyse impacts of sociological factors on clients in community work and services

This unit of competency describes the skills and knowledge required to function independently and to plan and undertake community work and associated services. The unit describes the application of knowledge of the broad social and cultural context in which work is planned and implemented in the community services industry. This unit applies to workers who seek to better understand their client groups and issues that impact on the lives of their clients and hence on their delivery of services.

What jobs can I apply for after achieving this qualification?

Caseworker

Salary: $80k
1,185 Jobs on SEEK right now
Job Satisfaction: 4/5 stars

Support Worker

Salary: $60k
7,383 Jobs on SEEK right now
Job Satisfaction: 4/5 stars

Job insights sourced from (SEEK.com)

Edith Cowan University ECU

University
Pathways

TrainSmart Australia Diploma courses are Nationally Recognised Qualifications. This means they can be recognised by Australian Universities for entry into some of the degrees, and you can use our Diploma’s for credit transfer as well! The amount of credit transfer will vary depending on the degree you enrol into, and the units you complete in our courses.

TrainSmart Australia has a number of standing agreements in place with universities across Australia which guarantees student entry and credit transfers upon completion of a selection of our diploma’s.

Diploma of Community Services

CHC53315
ECU Course Bachelor of Psychological Science

  • 120 Credit Points *

Why study with TrainSmart Australia?

1. Quality Trainers

Learn alongside our professional training team, selected for their wealth of experience and knowledge in their chosen subject areas.

2. Extensive Student Support

Our Trainers and Student Support team are committed to seeing our students succeed by giving regular support and check-ins to ensure progress through this course.

3. Free Career Counselling

All our students have access to free career counselling from our trained career advisers, who’ll guide you in your course selection and work placement according to your background, prior knowledge and career aspirations.

About TrainSmart Australia

TrainSmart has provided leading education since 2005. 

All our courses are approved, accredited, and nationally recognised by both the government and relevant industry bodies, which mean you’ll be ready to hit the ground running. 

We pride ourselves on our stellar reputation and commitment to helping our students get their foot in the door of their chosen industry.

Request Course Information

Complete the form to be contacted by our friendly career advisory team by phone, email and online chat.

* Please note, you can only enrol and claim ONE Job’s and Skills WA subsidy at a time. If you are currently enrolled in another course through Job’s and Skills WA (Including Lower Fees, Local Skills AND Skills Ready), you must either complete or withdraw from that course before enrolling in a new course.

More Info

SMR Learning Services Pty Ltd t/a
TrainSmart Australia 
Australian Academy of Allied Health
New Horizons Learning Centre (Perth)

Level 9 251 Adelaide Terrace
Perth WA 6000
RTO Code 51771
ABN number 35 116 804 347

Am I Eligible?

You are eligible for this government subsidy if you reside in Western Australia, and meet one of the following criteria;

You are an Australian Citizen

You hold a sub-class 309, 444, 785, 820, or 826 visa

You are a partner or dependant of a holder of a temporary Visa sub-class 457

You hold a Bridging Visa E (subclasses 050 and 051) with a valid application for a visa sub-class 785 or 790

* Please note, you can only enrol and claim ONE Job’s and Skills WA subsidy at a time. If you are currently enrolled in another course through Job’s and Skills WA (Including Lower Fees, Local Skills AND Skills Ready), you must either complete or withdraw from that course before enrolling in a new course.