Qualify for a Meaningful Case Management Career in Just 12 Months

Study online, gain real industry placement, and graduate job-ready with a nationally recognised diploma that opens doors to professional community services roles.

CHC52025 Diploma of Community Services (Case Management)

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DOWNLOAD COURSE GUIDE

Inside the guide, you’ll find:

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YOUR COURSE AT A GLANCE

The CHC52025 Diploma of Community Services (Case Management) is ideal if you want more than just theory—you want a qualification that prepares you to step into the role and make an impact from day one. You’ll learn how to support clients, manage complex cases, and work confidently within professional frameworks—backed by hands‑on industry experience.

In Just 12 Months, you’ll gain:

  • Practical case management skills sought after across community services
  • Leadership-focused training for greater responsibility and career progression
  • Flexible online study designed to fit around work and life commitments
  • 100 hours of industry work placement to apply your skills in real settings
  • A recognised pathway into professional community services roles

Explore the full course details in the Course Guide →

Case Management Training Built for Real Careers

Choosing the right training matters. You need more than content on a screen—you need guidance, support, and practical skills that translate into real‑world confidence.

You’re never studying alone. You’ll have access to experienced Health and Community Services trainers through the Virtual Campus, plus dedicated Work Placement, Student Support, and IT teams—so support is always within reach throughout your online learning journey.

Case Management is a huge topic and we’re not afraid to talk about it. Our courses get students to develop and implement individual support programs, work collaboratively with a diverse range of people and organisations, and recognise and respond to crisis situations.

We’ve made it possible to deliver our entire CHC52025 Diplom of Community Services (Case Management) course 100% online. You can access lessons, workbooks, submit assessments and complete practical’s from anywhere with an internet connection without needing any special software or hardware—just your web browser!

What if your training helped people find the right support when it matters most?

Get Job-Ready With Hands-On Practical Training

TrainSmart Australia has partnerships with over 180 host organisations to provide work placement opportunities for students whose course requires workplace assessments. We will assist you with finding a suitable workplace based on your location, availability and training needs. 

Simulated Practicals

  • Gain Confidence in your skills through simulated client sessions
  • Book practicals with actors
  • Safe and controlled environment to grow

Work Placement - 100 Hours

  • Complete 100 hours of Work Placement
  • Grow in employability, transferable and networking skills
  • Support through Work Placement Coordinator Team

These examples of student work placement should be viewed as inspiration only; we cannot guarantee students’ work placement at any particular organisation. 

Turn your passsion for helping others into a recognised qualification.

What a Community Services (Case Management) Course Can Do For You?

This course equips you with the practical skills, knowledge, and professional practices needed to support individuals and communities across a range of personal, social, physical, and mental health needs. By completing this nationally recognised qualification, you can build confidence, formalise your experience, and open the door to a wide range of career pathways in community services.

OPEN DOORS

Gain a recognised qualification that opens doors to community services roles and further study pathways.

GET QUALIFIED

Turn your existing skills and experience into a nationally recognised qualification.

CAREER ADVANCEMENT

Position yourself for career progression, increased responsibility, and stronger job security. 

GAIN CONFIDENCE

Build the confidence to support clients effectively in real-world case management settings. 

Possible Career Pathways in Community Services (Case Management)

Got More Questions?

Schedule a Call with a Career Advisor

"Studying the Diploma of Community Services at TrainSmart Australia allowed me to turn my personal experiences with mental health and addiction into a meaningful career. The support from my facilitator inspired me to persevere and succeed. I am now proud to work as a Lived Experience Peer Worker in Community Services, supporting individuals in crisis and providing hope for recovery."
Clare M.
"The Diploma of Community Services (Case Management) is current, comprehensive, and thoughtfully designed. I truly enjoy the course content, and the assessments are engaging, meaningful, and directly aligned with real employment opportunities in the community services sector"
Delliah S.
"They are really supportive as you work through your course. As I am doing my studies online, they send me out monthly progress reports of how I am going in the course so far and if you need any help they are just a call away, or if you email them they will return your call as soon as they can."
April C.
"I have found the study load intensive and inviting. I can’t get enough! The course units are set at such a high standard that I feel my skills will be very high upon completion."
Felicia M.

STANDARD TUITION FEE

VET Student Loan available to eligible students*

*Eligible students may be able to use a VET Student Loan to help cover the tuition fee, reducing the amount you need to pay upfron

Flexible funding options

Choose a payment option that works for you.
You don’t necessarily need to pay your full tuition fee upfront. Eligible students may be able to access a VET Student Loan, or you can choose from our flexible payment options.

Repay when you earn, not while you learn. 

VET Student Loan* is an Australian Government loan under the same HELP scheme as HECS. Is is repaid through the tax system, only once your income is above the set threshold. ​Repayments start when your income passes $69,528 per year. On a $75,000 annual income, that’s about $16 a week. 

  • Study now with no upfront costs
  • Start repayments only when your income exceeds $69,528 per year
  • Make repayments through the Australian tax system
  • Focus on your studies while launching your career

*VET Student Loan is a personal loan that must be repaid to the Commonwealth. A 20% Loan Fee will be added.  You must meet eligibility criteria.

Pay 100% up front (Credit Card or Debit Card)* and receive 15% off your course!​

Starting from $80/week. Payment can be made weekly, monthly, or in quarterly installments.

How the Course Works?

Apply Online
Finalise Enrolment with Student Services
Attend Online Orientation
Study Units & Submit Assessments
Complete Work Placement
Graduate

Ready to Take the Next Step?

Start Your Online Application Today.

SMR Learning Services Pty Ltd t/a TrainSmart Australia 
Australian Academy of Allied Health New Horizons Learning Centre (Perth)

Level 9, 251 Adelaide Terrace, Perth CBD WA 6000

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ABN Number: 35 116 804 347           

 RTO Code 51771

Please Note: We are unable to enrol international students at this time.