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Systems administrators are in charge of organising, developing, installing, maintaining, and supporting IT systems and servers, databases and hardware. They ensure their organisation’s computer systems, particularly its server, operate efficiently and securely.
System administrators specialise in ensuring that all ICT systems within a company are running normally. They do this by constantly testing and monitoring the performance of processes, procedures, and practices performed by a business through their IT infrastructure. They also work to resolve any issues that may arise and implement and install new systems and software when necessary.
System Administrators are often the first to respond to problems within a digital information system and adopt test plans to ensure stability in a system’s functionality. System administrators can also be seen providing various technical support services for clients and staff, such as training, troubleshooting, and even project management for setting up IT systems.
- Deliver technical support to users and staff (either in-person or remotely).
- Investigate and ensure support systems in a business run smoothly.
- Manage databases and perform application tests.
- Ensuring data is stored securely and backed up regularly.
- Create new user accounts for ICT systems and websites.
- Assist in installing network hardware/nodes and databases.
- Help train staff in using IT systems.
- Preforming back-ups and managing virus control protection.
- Diagnosing and resolving hardware, software, networking, and system issues when they arise.
- Document any processes that employees need to follow in order to successfully work within an organisation’s computing system.
- Relevant degree or diploma in Information systems or information technology.
- Critical thinking and problem Solving
- Advanced programming skills
- Familiarity with SQL and database operations.
- Great analytical skills
- Strong troubleshooting skills
- Good communication and interpersonal skills
- Excellent time management skills
- Ability to prioritise workloads and meet critical deadlines
System administrators are vital to a wide variety of industries. You can often find them working with:
- Financial Businesses
- Government Agencies
- Educational Centres (i.e. schools, universities)
- Marketing and Sales
AVERAGE EDUCATION LEVEL
Projected Job Growth in 5 Years:
JOB SATSIFACTION LEVEL
Generally, you require a nationally recognised qualification to be employed as a Systems Administrator in Australia. Common qualifications include:
What our trainer has to say
“Every organisation values its Systems Administrators. They play a critical role in keeping the organisation’s systems running smoothly. Without them, the organisation would grind to a halt.”