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Support Workers offer a variety of different health services to help people with physical and mental health conditions. As the need for these types of jobs continues to rise in Australia, there are many opportunities for new workers to enter this challenging yet rewarding space.
Support Workers play a crucial role, as they are in direct contact with the clients and their families, not only offering physical assistance in all their daily activities, but also in providing companionship and emotional support.
The service they provide could be temporary, or sometimes permanent for clients with severe conditions. Clients may require support in their own private homes, or any of the various community housing & accommodation centres (e.g. aged care), either in the major cities or in rural and remote areas of Australia.
Support Workers need to be mentally and physically prepared to take care of a multitude of tasks on any single day.
- Collaborative note-keeping and reporting according to organisational standards and procedures
- Interacting on a personal level, by providing encouragement and companionship
- Helping clients to acquire new skills or take up new hobbies, develop new interests or find employment
- Plan social activities that may benefit their clients, both physically and emotionally
- Home Care – attend to domestic tasks, such as cleaning, ironing, menu planning, cooking, etc.
- Grocery shopping
- Provide support and general assistance with personal care, including hygiene and grooming (varies depending on job description)
- Work with doctors and therapists
- First Aid – Dressing wounds, administering medication and first-aid if required (and qualified to do so)
- Collaboratively explore the needs of the client and plan support and opportunities for wellness and growth
- Good problem-solving skills
- An interest in helping others
- Ability to be flexible and adapt to what is happening at present
- Ability to carry out domestic tasks
- Strong communication skills
- High Patience and Empathy
- Works well with others
- Aged Care Centres
- Community Housing
- Disability Support Centres (e.g. NDIS)
- Mental health organisations focusing on youth or young adults
AVERAGE EDUCATION LEVEL
Projected Job Growth in 5 Years:
JOB SATSIFACTION LEVEL
While it’s not necessarily required, a formal qualification in Community Services or Mental Health can help you be employed as a support worker. Common qualifications include:
What our trainer has to say
“If you’re looking for a job that is both meaningful and fulfilling, consider becoming a support worker. Support workers provide vital assistance to those who need it most and can make a real difference in the lives of others. If you have a heart for helping others, and you’re looking for a career that is both challenging and rewarding, then support work could be the perfect fit for you.”